FAQs

FAQ

You can learn more from our Frequently Asked Questions

Frequently Ask Questions (FAQs) (HARMONIZED LIST)

IMSHIA stands for Imo State Health Insurance Agency, that offers accessible, affordable and quality healthcare in an equitable manner to Imo Residence. At IMSHIA, ensuring the healthy living of Imo residence is our watch word and result is a must.
One month from the date of receipt of claim from the provider.
As the name implies, it is a government health insurance agency.
Enrollees are eligible to facility visit as medical need arises.
The premium covers the Healthcare services stated in the operational guideline/benefit package.
Enrollees access Healthcare in the Hospitals registered, accredited and assigned to them by the Imo State Health Insurance Agency.
Enrollee is to call the IMSHIA call center line and lodge a complain.
Any number can be covered. However, a minimum of 4 persons per entry enrollment.
Yes, just visit www.imocare.com.ng and enroll into the ImoCare program from the comfort of your home.
We partner with accredited Healthcare providers.
Our office is located along Quinter’s Youth Avenue, Opposite Civic Centre, Off Concorde Road, Owerri, Imo State.
No, the 15,000 naira is only for the principal contributor.
Interestingly, the 15,000 premium covers 12 months access to healthcare. This is amazing!
Healthcare facilities are designated to the enrollee based on his/her residence. This cuts across the 27 LGAs in the State.
The benefit you can enjoy is according to the minimum benefit package for healthcare services.
Below 18 years of age. From 18 years and above is considered a principal contributor.

For information, please contact our Customer Care Team.

Health insurance can no longer be viewed as a luxury, it is a must-have requirement today considering the soaring medical inflation.

Office address:

Quinters Avenue, Opposite Civic Center, Off Concorde Road, New Owerri, Owerri, Imo State, Nigeria.

Helpline:

+234 813-932-2999

Mail for information:

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    Melbourne, Australia
    (Sat - Thursday)
    (10am - 05 pm)